All Airlines now get 25% of their revenue from fees.
The Largest fee is a charge of up to $200 to change or cancel a ticket.
Airlines sell many cheap fares knowing that they will make money on changes. In some cases, the change fee is more than the price of the ticket.
Until the US Government enforces laws, nothing will get done.
Can any other industry charge you $200 for changing your dates? If you can't fly why cant you gift it or resell it? Security? Everyone has to prove their identity so that no longer is a valid answer.
It appears that this sector has special protections that no other industry enjoys and until congress and state legislators demand change we will continue to pay the price.
An example for thought.
Imagine Costco changing their pricing model to charge you based on quantity in stock and customer demand. You walk up to the counter with a bottle of Windex and it rings up as $100.00 and the words LAST BOTTLE.
Nobody can get away with this except the airlines.
