Monday, February 28, 2011
Delta Air Lines Skymiles Don't expire
Sunday, January 23, 2011
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Delta Celebrates 70th Anniversay
A Delta Boeing 777-200LR aircraft used to connect Atlanta nonstop to cities such as Tokyo, Dubai, Johannesburg and Tel Aviv, will be christened as the "Spirit of Atlanta" during a celebration at Delta's massive Technical Operations Center, adjacent to Hartsfield-Jackson Atlanta International Airport and in the shadow of the $1.4 billion Maynard H. Jackson Jr. International Terminal currently under construction.
Delta (NYSE: DAL), today among the largest airlines in the world, was a small carrier focused on the Southeast when it moved its headquarters from Monroe, La., to Atlanta in 1941. In the decades that followed, Delta built the world's largest connecting hub in Atlanta, and for more than two decades has remained Georgia's largest private employer and a major economic force in the region.
With 25,000 employees based in Atlanta, Delta is estimated to pump more than $25 billion into the local economy, and is a major contributor to key community organizations, including the Grady Health Foundation, the Woodruff Arts Center, AID Atlanta, Hands On Atlanta, Habitat for Humanity, CARE, the Carter Center and the National Center for Civil and Human Rights.
"Delta Air Lines and Atlanta have a unique partnership that has been inextricably linked to the success and prosperity of our city and our airport for nearly three quarters of a century," said Atlanta Mayor Kasim Reed. "The strong relationships among companies such as Delta, state and local elected officials and civic organizations are what make Atlanta not only a global, dynamic city, but a great place to live and do business. Congratulations to Delta Air Lines, Chief Executive Officer Richard Anderson and all employees on the company's 70th anniversary as Atlanta's hometown airline."
"Delta is truly an economic force for Georgia," said Georgia Gov. Nathan Deal. "It is our biggest employer and its presence here plays a key role in helping us attract new investment and jobs. I look forward to partnering with Delta as it sets out on the next 70 years."
"The success of Delta and the city of Atlanta have been intertwined for seven decades, and it's hard to argue with the results," said Richard Anderson, Delta's chief executive. "Atlanta has grown into a major international city while Delta built the world's largest hub at the city's airport. Central to this success has been the historic partnership between Delta, the city of Atlanta, the state of Georgia and our thousands of Atlanta-based employees and customers."
Recognizing one of Atlanta's longest and most successful business partnerships, the "Spirit of Atlanta" will be christened at the celebration with a bottle of Coke. Muhtar Kent, chairman and chief executive of the Coca-Cola Company, will be honored and make remarks at the celebration.
In addition, Lloyd will be honored as the Delta employee who has lived and worked in Atlanta the longest. The airline also will recognize its most frequent Atlanta flyer, Ed Robinette, who has flown nearly 7 million miles on Delta over the past 30 years, and Cheryll Davis, Delta's most active Atlanta-based community volunteer, who has dedicated thousands of hours during her 20-year Delta career to the airline's preferred local charities.
"As a longtime Atlanta resident it's been so exciting to be part of this airline, which is such a positive force for the community," Lloyd said. "It was the very best decision of my life, to come to Atlanta, remain here, and be a Delta Flight Attendant. I am still enjoying the very best job in the world. It always makes me proud when I tell people I work for Delta."
"Two years ago, I moved my business to Atlanta because of the great flights and service offered by Delta, and I'm not the only one, we have so many businesses based in Atlanta solely because of Delta," said Robinette, who has been a member of the Delta SkyMiles frequent flier program since its inception in 1981. "I've flown 7 million miles on Delta, and I can honestly say I don't remember a single bad experience."
"Delta has always encouraged its employees to become involved in our communities, and service is a big part of being a member of the Delta family," said Davis. "As an Atlanta resident, it's great that Delta is so supportive of our community, and it's one of the benefits of being Delta's hometown."
"It gives me great pleasure to congratulate Delta on its 70th anniversary as Atlanta's hometown airline," said U.S. Sen. Saxby Chambliss, R-Ga. "Delta Air Lines has come a long way since its beginnings in Monroe, La., to the international commercial airline it is today. For seven decades, Delta has thrived, employing thousands of Georgians and becoming an integral part of our communities. Delta has established itself as an economic engine not only for Georgia, but for the entire Southeast. I am grateful that such a company calls Atlanta its home."
"As Georgians, we are all proud to be recognizing Delta's 70th anniversary as our hometown airline," said U.S. Sen. Johnny Isakson, R-Ga. "Over the past seven decades, Delta has become an integral part of the community, bringing jobs, businesses and great opportunities to the state of Georgia by connecting us to cities across the country and the world."
Reported by Delta Air Lines
Tuesday, January 18, 2011
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Thursday, January 6, 2011
American Airlines flights no longer listed on Orbitz and Expedia
Q: Is the airline ticket I purchased on Expedia or Orbitz to travel on American Airlines still valid?
A: All airline tickets already purchased via Expedia or Orbitz are still valid for travel and all original fare rules are still in effect. However if you need to make a change to your existing ticket purchased on Orbitz, you will need to contact AA Reservations at 1-800-433-7300.
Q: What if I need to make a change to my flight that was booked through Orbitz?
A: You will need to contact AA Reservations at 1-800-433-7300 to make changes to your itinerary that includes flights on American or American Eagle. For changes other than American Airline or American Eagle flights - contact Orbitz.com.
Q: What if I need to make a change to my flight that was booked through Expedia?
A: You will need to contact Expedia Customer Support at 1-877-787-1205 to make changes to your itinerary that includes flights on American or American Eagle.
Q: Where can I shop, compare and buy airline tickets online for travel on American Airlines?
A: There are many options to shop and compare, however www.aa.com, is the best place to do business online with American Airlines. AA.com provides numerous ways to conveniently search for the most accurate and up-to-date information and to book low airfares and free award travel; select your seats; make hotel, rental car and cruise reservations; get flight arrival/departure information; request upgrades; sign up for flight status notifications; and check in and print your boarding passes.
American also continues to provide its airfare content to thousands of travel agency partners, both through global distribution systems and through American's own direct connection technology that it is powered by Farelogix.
Q: Where can I get the best deal for travel on American Airlines?
A: You'll always get our lowest airfares, guaranteed on AA.com and pay no online booking fees. Plus you can search by Price and Schedule to view up to 40 flights and prices for your travel dates. If your dates are flexible, you can also see our lowest prices 3 days before and after your selected travel dates. For details on our Lowest Airfare Guarantee, see the Lowest Fare Guarantee Terms and Conditions. Or, to file a claim, go to the Lowest Fare Guarantee Online Claim.
Q: Are American's fares still available on Expedia?
A: No. Expedia has decided to remove American flights and fares from its website. This may lead consumers into believing that they have fewer choices, even in situations where American's fares are lower, and schedules are superior, to other airlines still listed.
Customers looking to compare flights or fares online should visit other travel sites such as Kayak.com or Priceline.com for the most accurate and up-to-date information, or you can always find our Lowest Fares Guaranteed and No Online Booking Fee at AA.com. American flights can also be purchased from a wide range of accredited travel agencies across the globe.
Q: Is Egencia affected?
A: No.
Q: Why aren't American's fares available on Orbitz?
A: We were unable to reach a mutually beneficial agreement with Orbitz that would provide customers with a full choice of American Airlines fares and schedules. As a result, Orbitz is no longer authorized to display our schedules or sell airline tickets for travel on American Airlines or American Eagle.
Q: Is Orbitz For Business affected?
A: Yes. Customers with negotiated corporate contracts with American may use another agency of record to access their discounted pricing with American. Business ExtrAA members have the additional option of using AA.com.
Q: Is American going to cancel its participation in other online travel agencies?
A: American is a strong supporter of customer choice and continues to provide its airfare content to travel agency partners, both through traditional global distribution systems and through American's own direct connection technology that is powered by Farelogix.
Q: What is a Direct Connect and what is American asking these online agencies to change?
A: A "direct connect" model simply relates to how data is transmitted in back-end reservation systems and would be transparent to customers. American's approach will allow travel agencies the freedom to communicate reservation data directly with the airline, in the same way that many agencies work with hotel and car rental companies today.
Q: Does American want customers to be able to comparison shop across airlines?
A: Yes. American is a strong believer in pricing transparency and the choice afforded customers by our inclusion in online shopping comparisons. American is committed to working with all distribution channels, including traditional travel agencies, online travel agencies and global distribution systems to include AA prices and schedules. We will continue to negotiate in good faith to reach terms with Orbitz and Expedia that will benefit customers and position each company for sustainable success.
Q: How would it benefit customers for online agencies to convert to a direct connect model?
A: Traditionally, airline products have consisted of different types of airfare. However, travel choices are expanding beyond fares to include optional services like checked baggage, priority boarding, and preferred seating. Our direct connection will help customers by giving them access to customized choices and delivering the best value for their individual travel needs. Our goal is to have as broad a distribution as possible, creating choices for our customers in every channel, with our products and services delivered efficiently.
Tuesday, January 4, 2011
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